Terms of Service

Last updated: June 7, 2026

1. Agreement

By accessing vellovix.com or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Products

We make every effort to display our products accurately, including colors, dimensions, and features. Slight variations may occur. Prices and availability are subject to change without notice.

3. Orders and Payment

All orders are subject to acceptance and product availability. Payment is processed securely through our payment provider. We reserve the right to refuse or cancel any order, including for suspected fraud or pricing errors.

4. Shipping

We offer free shipping within the EU. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier. International customers are responsible for any customs duties or import taxes.

5. Returns and Refunds

We offer a 30-day money-back guarantee. Items must be returned in original condition and packaging. Refunds are issued to the original payment method within 14 days of receiving the return. Shipping costs for returns are the customer's responsibility unless the product is defective.

6. Warranty

Vellovix Posture Pro includes a 2-year limited warranty against manufacturing defects under normal use. The warranty does not cover damage from misuse, accidents, or unauthorized modifications.

7. Health Disclaimer

Vellovix products are wellness devices, not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Consult a qualified healthcare professional before use if you have any medical concerns.

8. Intellectual Property

All content on vellovix.com — text, images, logos, designs — is the property of Vellovix and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Vellovix shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product.

10. Governing Law

These Terms are governed by the laws of the European Union and the country in which Vellovix is registered. Any disputes shall be resolved in the competent courts of that jurisdiction.

11. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Continued use of the site after changes means you accept the updated Terms.

12. Contact

Questions about these Terms? Email us at vellovix@gmail.com.