Privacy Policy
Last updated: June 7, 2026
1. Introduction
Vellovix ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit vellovix.com or purchase our products, how we use it, and the rights you have over it.
2. Information We Collect
We collect information you provide directly to us, such as your name, email address, shipping address, and payment details when you place an order. We also automatically collect limited technical data (IP address, browser type, pages visited) through cookies and similar technologies.
3. How We Use Your Information
We use your information to process and ship orders, provide customer support, send order updates, improve our website and products, prevent fraud, and comply with legal obligations. With your consent, we may send you marketing emails which you can unsubscribe from at any time.
4. Sharing Your Information
We share information only with trusted service providers who help us operate our business — payment processors, shipping carriers, email providers, and analytics services. We never sell your personal information. We may disclose information when required by law.
5. Cookies
We use cookies to keep your cart contents, remember your preferences, and analyze site traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Under GDPR and similar regulations, you have the right to access, correct, delete, or export your personal data, and to object to or restrict its processing. To exercise these rights, contact us at vellovix@gmail.com.
8. Security
We use industry-standard measures to protect your data, including SSL encryption and secure payment processing. No method of transmission over the internet is 100% secure, but we work hard to safeguard your information.
9. Children's Privacy
Our products and website are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
11. Contact
Questions about this policy? Email us at vellovix@gmail.com.